FAQ

What is a print-on-demand product?

Print-on-demand means your T-shirt is produced after you place an order. This allows us to create products specifically for each customer instead of keeping large amounts of inventory.

How long does it take to process my order?

Orders are generally processed and prepared within 1–2 business days before shipping.

How long does shipping take within the US?

Standard shipping within the United States usually takes 3–5 business days after your order has been processed.

How much is US shipping?

The standard shipping fee for US orders is $6.99.

Can I change or cancel my order?

Because our products are made to order, please contact us as soon as possible if you need to change or cancel an order. Once production has started, changes or cancellations may no longer be possible.

How can I check my order status?

If tracking information is available, it will be provided after your order has shipped. You can use the tracking information to follow your package.

What if my package arrives damaged?

Please contact us as soon as possible with your order details and photos of the damaged item. We will review the situation and work with you toward an appropriate solution.

What if I receive the wrong item?

Please contact our customer support team with your order information and a photo of the item you received. We will review the issue and assist you.

How can I contact customer support?

You can reach us by:

Email: SewardPleasanton71019@outlook.com
Phone: 903-642-1554

We are happy to help with questions about products, orders, shipping, and other concerns.